Group reservation information

Individual and group visits to the museum

  • You do not need to book an individual visit. Tickets can be purchased here.
  • A group visit (minimum 15 people) requires a reservation! Reservations are also required for educational visits.

The webshop

Reservations for free or guided visits can be made via the webshop. If you are already a customer, you can request your account via [email protected] If you are a new customer, you can create a new user via the webshop.

Reservations for an educational visit, combi-tickets, Platoon Experience or Battlefieldtour can only be made by e-mail by sending your reservation request to [email protected], stating the following details:

  • Desired date and time of visit.
  • Number of students/adults.
  • Name of the group.
  • Name, address and telephone number of the group leader.
  • VAT and company number.

Important documents:

  • General terms and conditions group reservations 2022
  • House rules Passchendaele Museum

Tips for guided group tours

The Tourist Office and the Passchendaele Museum have experienced, competent and quality guides, not only for a tour of the museum, but also for the sites. These guides are allocated according to language and target group. Minimum price for a guide is €70 (first 2 hours).

Reservations can only be made by e-mail by sending your reservation request to [email protected], stating the following details:

  • Desired date and time of visit.
  • Number of students/adults.
  • Name of the group.
  • Name, address and telephone number of the group leader.
  • VAT and company number

Reservation requests

Reservation requests are processed in order of receipt. Due to the large number of requests, it may take several working days before you receive a reply. Thank you in advance for your understanding!

Contacts

Head of reception and reservations: Shirley Beernaert – [email protected]

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