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Reservations

Visit the museum as an individual or in a group.  
A reservation is not required for individual visits. Tickets can be purchased here
 
Reservations are compulsory for group visits (minimum 15 persons)! You must also make a reservation for educational visits!
Reservations for a guided or non-guided visit can be requested via the webshop. In case you already are a client, you can request your account via booking@passchendaele.be
In case you are a new client, you can log in as a new user on the webshop.
 

Reservations for educational visits, combitickets, Platoon Experiences or Battlefieldtour can only be requested by e-mail by sending a reservation request to booking@passchendaele.be, and stating the following details:

  • Preferred date and time of your visit.
  • Number of students/adults.
  • Name of the group.
  • Name, address and telephone number of the group leader.
  • VAT number

We process the reservation requests in order of receipt. Due to the large number of requests, it may take a few days before you receive a reply. We thank you in advance for your understanding!

Click here for the group rates.

Guided tour

If desired, you can reserve a two-hour guided tour at the museum, subject to availability.  

A guided tour, in Dutch, is possible from 3rd grade primary education. In a different language, this is only possible from secondary school level.

Please consider the following:

  • There is a maximum of 25 persons per guide at the museum. (There is a maximum of 50 persons per guide at the other sites).
  • A maximum three guides can start at the same time in the museum, thus a group of maximum 75 persons.
  • A guide must be requested at least four weeks before the visit.
Tips for trips in groups with a guide 

The Tourist Office and the Memorial Museum Passchendaele 1917 have experienced, capable guides, not only for guided tours through the museum but also for the other sites. We allocate the guides based on language and the target group. The minimum price for a guide is €60.00 (first 2 hours).

Reservations can only be made by mail by sending your reservation request to reservaties@zonnebeke.be, include the following information:

  • Preferred date and time of your visit.
  • Number of students/adults.
  • Name of the group.
  • Name, address and telephone number of the group leader.
  • VAT Number

We process reservation requests in order of receipt. Due to the large number of reservation requests, it may take a few working days before you receive a reply. We thank you in advance for your understanding!
Documents: General Terms & Conditions - Group reservations 2020 – House rules of the Memorial Museum Passchendaele 1917

Contact persons 

Head of reception and bookings: Hanne Dezegher - booking@passchendaele.be

Reception and reservations clerk: Tatiana Bogaert - booking@passchendaele.be